I’m sorry if this causes trouble for those in Germany, but due to shipping issues I have decided to remove them from the available country list. This is due to both the packaging I use, as well as the German post service. I ship via USPS, as it is by far the most economical option for international shipping. However, once a USPS item reaches Germany, it is sorted as either a letter or package, and to be delivered as such. A letter would be handled by Deutsche Post, and a package by DHL (a part of Deutsche Post I believe). The packaging type I use results in this being too large to be considered a letter (of course), so DHL should deliver it, but have not done so up until now.
Recently I ran into this issue with a customer, but this isn’t the first time I’ve had an issue like this when shipping to Germany (an ebay item). I refunded the customer, but USPS can do nothing, and to their knowledge the package is delivered.
If anything changes I will reevaluate, but at this time I’m going to take the safer path and just remove the option. Sadly any other shipper besides USPS is just far too expensive, with the cost often being equal to the item itself!
Again I am sorry for the trouble, and I will investigate a better solution.
1 thought on “Removing Germany from Shipping Options”
Oh no, I wanted to order one when the next batch is ready =(.